Clients – a balancing act

It typically starts with an email or a tweet or a FB message and goes something like – “Hi, I am John Doe and my business does XYZ. Our website is outdated and Mr. Smith referred you to me. We need help, what are your rates?” We are excited because we have a lead and

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“What do you do?”

When I first meet someone and am asked the question, “What do you do?”, I always smile and laugh, here is my answer and why: “Hi, my name is Janni and I run a business and homeschool my kids, so basically I manage chaos.” My days are shared with 4 kids (who believe sibling rivalry

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